FAQ’S

Frequently Asked Questions

Q
What age group does Trusted Steps Services support?

We focus on supporting young people aged 12 to 25, guiding them through the transition into independent adulthood with customised services that meet their individual needs.
Q
How can I access Trusted Steps Services?

Starting your journey with Trusted Steps is simple. Contact us through our website or give us a call, and our team will assist you in accessing the support and services you require.
Q
What types of mental health support do you offer?

Our mental health services include personalised care plans, one-on-one counselling, and group therapy to address concerns such as anxiety, depression, trauma, and other challenges.
Q
Do you provide housing assistance?

We provide various housing solutions, from semi-independent living options to fully independent accommodations, designed to help young people build the skills needed for self-sufficient living.

Q
How does Trusted Steps help with education and employment?

Our educational and career guidance includes academic support, CV preparation, interview coaching, and goal-setting assistance to help young people achieve their aspirations.
Q
Are your services tailored to individual needs?

Our educational and career guidance includes academic support, CV preparation, interview coaching, and goal-setting assistance to help young people achieve their aspirations.
Q
Can families get involved in the support process?

Yes, we offer family counselling and mediation services to enhance family relationships and foster a supportive environment for the young person’s growth.
Q
What kind of life skills training do you offer?

Our life skills programme features practical workshops and personalised coaching on budgeting, time management, communication, household management, and more to prepare young people for independent living.